How can my child get a personal message from Santa?
Checked October 22, 2026
The short answer
Tell Santa a few true things about your child. The North Pole Bureau turns them into three messages: a letter about their year, Santa reading it aloud, and a short video where he says their name. All three come by email for $19.95, and you read the letter free before you pay.
Three ways Santa can send a message
| Message | What it is | Price |
|---|---|---|
| His letter | One page about their year, to print at home | $6.95 |
| His voice | Santa reads the whole letter aloud, as an MP3 | $5.95 added |
| His video | About 15 seconds: their name and one true thing | $9.95 added |
| The Santa Package | All three together | $19.95 |
What makes a message from Santa feel real?
One true detail. “I heard you finally rode your bike without the training wheels” lands in a way “Merry Christmas, Sam” never does. Santa only uses what you tell him, so pick something your child will know is true. See what to tell Santa about your child.
How do I send one?
- Tell Santa their first name, age and one true thing from their year.
- Read the letter free. Change anything.
- Choose the letter alone or the Santa Package, and order.
Santa’s video, his voice and his letter
Santa says your child's name and one true thing from their year. $19.95, and you read the letter free before you pay.
Questions parents ask
- How can my child get a personal message from Santa?
- Tell Santa a few true things about them. He writes a letter about their year, and he can read it aloud and record a short video that says their name. Everything comes to your email.
- What is the best kind of message from Santa?
- The one that mentions something real. A child stops and listens when Santa knows about their lost tooth or their new puppy. A name alone is not enough.
- Does Santa contact my child directly?
- No. Everything goes to the adult who ordered. The Bureau never asks for a child's email, birthday or school.
- How fast does the message come?
- The letter and Santa's voice come within minutes of ordering. The video usually comes the same day.
- Can I read the message before I pay?
- Yes. You read the whole letter free and can change anything. Santa's voice and video are made from it after you order.
More answers on the questions page, or see three real letters and Santa’s video.