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North Pole Bureau

Christmas Eve

Christmas Eve is the night the whole year has been pointing at, and it is the night a child decides what they believe. These are the traditions that hold up: the ones that take twenty minutes, survive contact with a tired parent, and leave something a child still remembers in March.

A writing desk at the North Pole Bureau with a letter, a red envelope and a lamp

Start with one thing, not nine

The common mistake is scale. A parent reads a list of twenty traditions in November, tries eleven of them on the same night, and spends Christmas Eve running a schedule instead of being in the room.

Pick one thing that happens before dinner, one thing that happens at bedtime, and one thing they find in the morning. That is a whole Christmas Eve. Everything on this page is built to slot into one of those three places.

The three that do the most work

  • Before dinner: the hot chocolate bar. It is the one a child can run themselves, which is most of the point.
  • At bedtime: reindeer food on the lawn. Two minutes, and it gets them outside in the dark, which is half the magic.
  • In the morning: the plate, and what is left on it. Our guide to cookies for Santa covers the part nobody writes about, which is what to do with the cookie afterwards.

Why the Bureau writes about this at all

We make personalized letters from Santa, so we think hard about which details a child actually recognises: the tooth, the bicycle, the dog, the little brother. What makes a detail like that land is not the letter on its own. It is the evening it arrives into.

If you want the letter to be part of that evening, the guide to writing one is the place to start, and three real letters will show you what comes back.

While you are here: the letter itself

The Bureau writes personalized letters from Santa. You tell it two or three true things about your child, read the whole letter on screen, and only pay if you love it.

See what Santa writes